Manual oki c5800


















Notice that, when the PU Serial Number is read, it is a digit number. On the "PU Serial Number setup" screen, enter the digit number resulting from prefixing a single-byte zero to the digit number which is obtained by excluding the two digits for Revision, shown in the image diagram below, from the serial number on the "PU Serial Number setup" screen.

Enter "0AE Figure of Serial No. The CU Serial No. Switch it to the Shipping mode. Make the switching on the "Subsection 2. Therefore, be aware that the service life management is likely to suffer errors until the next time units are replaced. Since the counts, except for Total Sheets Fed, are cleared when the respective units are replaced, the errors will be resolved at that point in time. Count Description Number of printed pages since the installation of a new fuser unit, converted into a number of A4-size sheets.

Number of printed pages since the installation of a new belt unit, converted into a number of A4size sheets. Number of revolutions since the installation of a new ID unit, converted into a number of A4-size sheets. Print dot number count. Total number of sheets fed Numbers of pages impressed images from installation of new image drum units. See Subsection 5. In this case, the CU Serial No. Notice that, when the CU Serial Number is set, the menu settings inside the CU are reset restored to the default settings.

See the Maintenance Utility Operation Manual. On "Subsection 2. Enter the digit number as is. Enter "AE Enter digit Serial Number. Enter "4AELK. Setup on the operation panel: Start the printer in the maintenance mode, and set the destination. Press the BACK key to define the setting. This will cause the printer to restart with the destination modified. When the version number of the program ROM is changed, the setting will be reset to the default value.

Make this setup when there is no destination set up or the version number of the program has been changed. About the manual setup of Print density adjustment The printer is shipped out of the factory with its automatic density correction mode set to "Auto".

However, if that mode is changed to "Manual" by the user, the density setting may be displaced with the use along the time. Execute this manual setup when the density appears below par. Make the setup when the printer remains at a standstill. Do not conduct it during warmingup. If those parts are not replaced, the print quality is not guaranteed, and malfunctions may even result.

Consumable parts Image drums, toner cartridge, fuser unit, belt unit are not included. Cleaning Clean the interior and outside of the printer, as needed, using a waste cloth and small vacuum cleaner hand cleaner. Cleaning of LED lens array If a vertical white band or white stripe partial print, light print is observed in the print face, clean the LED lens array.

The LED head cleaner is supplied in the same package of the toner cartridge. The fuser unit is extremely hot. Do not touch it.

Do not use methyl alcohol, paint thinner or any other solvent, since they damage the LED head. Cleaning of pickup rollers If vertical stripes are observed in the print face, clean the pickup rollers. Clean the Second Tray optional in the same manner, if [ Paper Jam] recurs frequently. Clean the feed rollers of the multi-purpose tray in the same manner, if [ Check MP Tray] is issued frequently.

Internal cleaning of printer Cleaning the interior of the printer. Depending on the print pattern, toner may adhere to the metal shaft located between the fuser unit and the cyan image drum cartridge. Execute this cleaning if the metal shaft has an adherence of toner. Take out the four image drum cartridges and place them on a flat-top table. After taking out the image drum cartridges, cover them with a black sheet of paper.

The image drums green tubular parts are extremely vulnerable. Use good caution in handling them. Do not expose the image drum cartridges to direct sun or intense light over approximately luxes. Even under the inside lighting, do not leave them exposed for five minutes or longer.

Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool. Raise the fuser unit lock levers 2, blue in the direction of the arrow. Take out the fuser unit holding it by the handle. Through hearing from the user, obtain information, as far in detail as possible, on the situation concerning the fault. Inspect the printer in a condition close to the actual situation in which the fault occurred.

Items to be checked prior to taking action on abnormal images 1 2 3 4 Check to see if the printer is operated in an adequate environment. Check to see if the consumables toner, drum cartridges are replaced properly. Check to see if the right paper is used. See the paper specifications. Check to see if the drum cartridges are installed properly.

Precautions when taking action on abnormal images 1 2 3 4 Do not bring your hand or any object in contact with the surface of the OPC drum. Do not expose the OPC drum to direct sun. Do not touch the fuser unit, which can be very hot.

Do not expose the image drums to light for over five minutes at the room temperature. Preparations for troubleshooting 1 Indications on the operator panel A fault status of this printer is displayed in the LCD liquid-crystal display of the operator panel.

Conduct fault repair properly in accordance with the message displayed in the LCD. Troubleshooting method If a trouble occurs in the printer, search for it by the following procedure: Problem generated. When a service call error is issued, an error code is displayed in the lower line of the LCD, accompanied by the relevant error information.

Be sure to make a note of this error information numeric values representing an address, etc. The error codes and their meanings, as well as the related remedial methods, are given in Table Blink The media type in the tray and the print data do not match. Load paper in tray It takes a while until the status disappears after you have closed the tray and the lever lifted.

Blink The size of paper or media type in the tray does not match the print data. Error : Tray1 Error : Ttay2 The paper size displaying form of the custom mode is the same as above. Error : MPTray The paper size displaying form of the custom mode is the same as above.

Varies Varies Indicates that message data to be updated is being processed. Varies Varies Indicates that message data to be updated is being written. Varies Varies Indicates that message data to be updated has been written successfully.

Varies Varies Indicates that writing of message data to be uploaded has been failed. Blink Printing request is issued to an empty tray. Load paper. It takes a while until the status disappears after you have closed the tray and the lever lifted.

Error : Tray1 Error : Tray2 The paper size displaying form of the custom mode is the same as above. Blink Printing request is issued to an empty MPTray. If it goes through a definite period of time PU firmware holds time 3 sec after a user places paper, a printer will lift up the multipurpose tray, and will perform re-feeding. The engine would clear this state after receiving that command. Blink Indicates removal of the paper cassette of Tray 1 that is a paper path in attempting to print from Tray 2.

Blink Indicates that paper feed is unavailable in attempting to print from Tray 1 due to removal of the paper cassette of Tray 1. Occurs only when Tray 2 has been installed. Blink Memory capacity overflows due to the following reason.

Install expansion RAM or decrease the data amount. Blink This error occurs if a received job does not meet the security level designated by a printer administrator. A printing operator is not using the printer driver that is specified by a security manager of the printer. Displays a warning on the operation panel as waiting for key press. Does not print the job that is being processed.

The same operation as job reset C Blink Density of the destination image for a woven pattern is greater than that of the woven pattern. A user must take measures such as increasing density of the woven pattern or decreasing density of the input image. The same operation as job reset C Blink This error occurs when capacity of specified information to be embedded exceeds the capacity that can be embedded in the woven pattern.

A printing operator must reduce data to be embedded in the woven pattern. The same operation as job reset C Blink Density of the destination image for woven pattern is greater than that of the woven pattern. The same operation as job reset C Blink The area specified for tampering verification is incorrect. This error occurs when an image is pushed away or the unprintable area is specified.

C Blink Size of information to be embedded is greater than paper size. It is required to reduce information to be embedded or increase print paper size to make prints. C Blink NTP server setting is not correct. Print JOB is canceled because it judged that the correct time is impossible to enter. Users need to change the setting of NT server. Blink Toner ends. As probable missing to measure the amount of toner, the printer notifies error status and stop printing. Only warning display. This error is not displayed.

With no automatic concentration compensation. This error is displayed and it stops. Blink The toner cartridge is not installed. Blink Something is wrong with the toner sensor. This status is indicated in Shipping Mode only. Check the paper in the tray or check for Multiple-feed. Open and close the cover to perform recovery printing, and continue.

Blink Paper jam occurred during paper feeding from tray. Error : Feed Blink Jam has occurred in paper path. Error : Misfeed from Duplex. Blink Duplex unit is open removed. When this error is detected, printing stops. Blink The toner empty error is occurred after the image drum reached its life. Blink Notifies the fuser has reached its life.

This is the error displayed based on the counter to indicate that the fuser has reached its life, and printing will stop. This error will occur on some user setting mode. Blink Notifies the transfer belt has reached its life.

This is the error displayed based on the counter to indicate that the belt has reached its life, and printing will stop. Blink Indicates waste toner full. Blink Shows that the toner cartridge lever has not been locked. Blink The fuser unit is not correctly installed. This error is likely issued when the printer is cool at 0 deg. C or lower. Turn on the power again after the printer has warmed up. Blink The cover is open. Error : Duplex Unit Blink The printer is receiving the download data.

An error has happened while the printer is receiveprocessing the download data. An error has happened while the printer is writing the download data. Rebooting of the controller unit. Description It is shown that a printer is shutting down. Indicates that the printer has completed shutting down. It is shown that the printer completed shutdown processing.

A dew is formed. Reserved; T. A fatal error occurred. For more information, see attached 'Fatal Errors List'. For more information, see "Service Calls List. Downloading Media Table to PU has failed. Related to CustomMediaType. Cause Machine Check Exception Hardware fault detected.

On printers for domestic market only. It needs to be written with the Maintenance Utility after the initialization. No Connect properly. Yes Replace fan. PSE firmware fault detected. Does error reoccur? Is CU assembly set properly? No Redo the installation Yes properly.

Change the PC for another of higher grade, or execute print again after reducing the resolution. Replace the interface cable.

Redo the installation of the PC printer driver. No Set properly. Abnormal engine control logic. Detected illegal Duplex Unit. Detected illegal 2nd Tray. PU unit FAN motor error. Replace the FAN motor. Is cable between PU board and highvoltage power unit connected properly?

Is there no improperly connections? Connect properly. Check improper connections for high-voltage. Replace high-voltage power supply. Check connections for connector of fan. Replace low-voltage power supply. Replace fan motor. Condensation iss likely to occur in printers carried from the outside. Turn on the printer again after it is exposed to room temperature for two hours to half a day. Does the error reoccur? Is fan connector connected properly? Is LED head properly set? Error detected at the fuser unit cooling fan.

LED head fault detected. Connect properly again. Check the LED head fuse. Change the fuse. Turn on the power again. Replace the LED head unit. For fuse changing method, see Subsection 7. Solution Reset ID unit. Turn power ON again. Reset ID unit. Is error recovered by replacing PRT board?

Service call Error Belt unit fuse cannot be disconnected. Is belt unit setting proper? Reset belt unit. Turn a lock lever of toner to a fixed position. Replace toner sensor or assembly.

Error detected by toner sensor. Thermistor Slope Error. Leave the printer as is for 30 minutes, and turn on the power again. Cause Short circuit in fuser thermistor or open detected.

Abnormal temperature detected by fuser thermistor high-temp or low temp. Short circuit in back up roller thermistor detected at high temperature. Open of back up roller thermistor detected at low temperature. Solution Turn power ON again. Replace fuser unit. Abnormal high temperature of back Does error reoccur? After checking connection parts of connector, replace option unit.

Usually, the procedure PU firmware download which isnt done, so this is not occur. Usually, the procedure isnt done, so this is not occur. Then turn power ON again. Cause False setting of a record medium detected by a print statistics. An interface error was detected with the RFID reader device. An erasing error of an encrypted file was detected. Replace the HDD. Can the error indication be reproduced? Is belt thermistor cable setting proper?

Replace belt thermistor. Connect cable set properly again. Replace belt thermistor and leave aside for 30 min. Is the error issued again when the power is turned on again? Yes Yes. Solution Check to see if the Duplex is properly installed. Check to see if the FAN is properly connected. Replace the FAN. Check to see if the K-ID is properly installed. Replace the K-ID. Replace the K-ID motor. Check to see if the fuser unit is properly installed.

Replace the fuser unit. Replace the fuser motor. Power OFF Replace the fuser unit. Turn on the printer again. Turn on the printer again and redownload the data during usual printer operation, the downloading is not performed and the error does not occur.

Reinstall the assy properly. The black image drum K-ID does not rotate properly. Is the error message issued again when the power is turned on? The fuser unit does not rotate properly. Does the error reoccur after power cycling? Media has clung to the fuser. Is the CU assy installed properly? Therefore, if the printer is cool, turn on the power again after it has warmed up.

See 5. Check for any incomplete connection or skew insertion. Check to see if the cord has any peel-off of the covering. Check for any fault in the cord ASSY, such as dislocated wire, etc.

Redo the insertion of the cord properly. Check to see if F5 is blown out. Check to see if the 7pin the cord properly. Supply AC power. Check for wire breakage with a circuit-tester.

Also, check visually for peel-off of the covering. Replace the FFC with a normal one. Voltage setting of low-voltage Measure the supplied AC voltage. Check the power supply Set the low-voltage power supply unit V power setting to the settings of the printer in use.

Short-circuit proper values. Check to see if the cord from the lower-voltage power supply is Redo the insertion of Connection between lowthe cord properly. Replace the cord with a Check to see if the cord has any peel-off of the covering.

Check to see if the wires are properly connected on a 1-pin to 1pin basis. Confirmation Tasks Action at NG. Check for a skew insertion or incomplete insertion. Verify the PU version by conducting Menu Print or using the maintenance function.

If the error recurs even after the power is turned on again, conduct the checking of and Replace the optional item, if necessary. Correct the inserted state of the DIMM. Measure the supplied AC voltage. Check the power supply settings of the printer in use. Check the short-circuit plug designed for switching of lowvoltage power supply setting [CN5]. The operator panel needs to be detected and start operating, so of Use the self-diagnostic mode to check to see if the motors are operating normally.

Check in the presence and absence of a load. If abnormal, the motors will emit a "boo. Check the laying of motor cords. Check visually, and also check Redo the laying of the for short-circuiting with a circuit-tester. Disconnect the motor cord cord properly. Replace the motor cord. If abnormal, the motors will emit "pup, pup. Replace or modify the necessary mechanical part. Visually check to see if the consumables are installed in the prescribed positions where their gears are engaged.

If the cords are laid improperly, "cluck, cluck" will be heard. Correct the laying of cords. Remove the PCBs and check visually the installed state of the sill plates. If the sill plates are not hooked in the prescribed positions, correct their installation.

Conduct Take out the lower-voltage power supply unit, and check for the Replace the lowsmell. If the unit is like-new, it necessarily emits some foul smell. Check for any foreign matter trapped in the fuser unit, such as a Remove the foreign paper chip.

Check for foreign matter in fuser unit Slow starting time Confirmation Items Check of fuser unit Halogen lamp.

Replace the optional items. If code is issued, the paper may be unloaded automatically. If that is the case, opening and closing of the cover will clear the error. If you see the rear edge of paper. Even when paper is jammed in the delivery section, pull out the paper to the inside of the printer, if it is visible under the top cover.

Forcing the paper out toward the rear could damage the fuser unit. The fuser unit can be very hot. If the unit remains hot, do not hasten to work, but wait, until after the unit has cooled down a little, and then remove the paper.

After a jammed paper has been removed from the fuser unit section, unfixed toner may still remain inside the fuser unit. Therefore, execute the Menu Map print Subsection 3.

If the paper jam error is not cleared even after the jammed paper has been removed, remove the other jammed paper by the procedure described below.

Even under the room lighting, do not leave them exposed for five minutes or longer. If the paper is not visible, close the two-sided print unit cover briefly, and the paper will be unloaded automatically.

Check to see if the sensor levers demonstrate any abnormal shape or motion. Replace the sensor lever with a normal one. Pin 3: Inlet sensor 2 Confirm that the above signal levels vary as the sensor levers are actuated.

Check for incomplete connection or skew insertion, and check the cord visually to see if it has any assembling problem. Redo the connection properly.

Replace the cord with a normal one. Check to make sure that the cord is not caught under any Replace the cord, and assembled part of the printer. Check to see if there is anything that interferes with the moving Correct the assembling part of the solenoid cord, etc. Check for any incomplete connection or skew insertion, and check the cord visually if it has any assembling problem. Correct the connection properly. Replace the solenoid Assy, and redo the reassembling properly.

Check to make sure that the cord is not caught under any assembled part of the printer. Remove the jammed paper. Check to see if the sheet receive is always located in the upper Modify the tray, so that the sheet receive will position. The planetary gear box is the right-hand white molded section, which is accessible by opening the front cover. Check to see if the right and left locks of the front cover are properly locked. Replace the front unit.

Check half connection, incomplete plug-in or installation status of the cord by eyes. Return the installation Check to make sure that the cord is not caught under any assembled part of the printer. Confirm that there is no abnormality in the shape of the sensor lever and in the operation. Paper running route on the belt Remove the ID unit, and check to see if there is paper jammed on the running route.

Make this checking in the presence and absence of a load. Replace the feed motor, belt motor or ID motor. Replace the ID unit or belt unit. Confirmation Items Check of connections Feed motor drive cord, ID motor drive cord, belt motor, ID-up motor drive cord, fuser drive cord.

Check the connected states of the cords. MTBF Not applicable 2. Do not use UPS Note! Signal name The charge of the radiated part of the OPC drum attenuates according to the intensity of the light, forming an electrostatic latent image on the OPC drum surface. When a high voltage is applied to the transfer roller from the power source, the charge induced Charging roller Board for the light of the removal of electricity Light for the removal of electricity For the sake of safety, a thermostat is provided; it comes on to cut off the voltage supplied to the heater if the heat roller temperature rises above a certain preset temperature.

As illustrated in Figure , when the solenoid is ON, the register motor rotates Counterclockwise turn , transporting the paper until the IN1 sensor comes ON. When the solenoid is ON, the paper feed roller is driven. As the transport belt motor rotates in the direction of the arrow, the transport belt is driven.

The belt unit consists of one transport roller placed immediately underneath each color drum, with a transport belt inserted in between them. Figure shows the motions of the different ID units when the printer is operated for color print. As the lift-up motor rotates Clockwise turn , the lift-up link slides to the left, causing the ID units to come down, as can be seen in Figure As illustrated in Figure , the fuser unit and delivery roller are driven by the DC motor.

As the fuser motor rotates Counterclockwise turn , the heat roller is turned. This roller fixes a toner image by heat and pressure. This sensor is used to detect and correct the pattern. Subsection 5. The shielding plate is mounted inside the ID and rotates in synchronization with toner agitation. Moreover, the ID has a shutter fitted. The shutter is synchronized with the operation lever of the toner cartridge, and the toner sensor can detect that the toner cartridge has been loaded properly.

Make sure to lift up this printer by two or more persons, since it weighs Approx. Exert good caution in handling it. Label Image drum cartridge Labels 6 Turn the blue levers 4 of the toner cartridges fully into the direction of the arrow.

Do not peel off the rubber attached to the plate. Paper guide Paper stopper Plate 3 Loosen the paper well and line up its vertical and lateral edges. Multi-purpose tray 2 Set the manual feed guide to the paper size. Turning back the dedicated Quick Guide bag and peeling off the adhesive double coated tapes 2. Adhesive double coated tapes Pasting the dedicated bag to the printer. Connecting the power cord Note! Ensure that the power switch is in OFF O. Do not turn off the power while the printer is printing.

If any other parts are used, the printer will not function. To remove the side cover, slide it while holding up its upper part. Top cover Screw Front cover Side cover Installing the memory On the C 1 Before taking the memory out of the bag, place the bag in contact with a metal part to fuser eliminate its static electricity.

It holds sheets of 70kg ream weight paper, allowing to print sheets continuously when combined with the standard paper cassette and multi-purpose tray. For two-sided printing, it is recommended to add an expansion memory.

For details, see "Expansion memories. If an expansion memory is installed with the power switched ON, the printer may be broken. Top cover Front cover OPEN button Handle 2 Push up the handle located in the center of the front cover and pull the front cover forward. Top cover Screw Front cover Side cover Memo If you have difficult detaching the side cover, check to see if the front cover is open.

Top cover Front cover Screw Side cover Connecting the power cord and printer cable to the printer, and turning on the The Menu Map print will get under way. Provide one separately. While those replacement procedures refer to the disassembling of parts, follow the same procedures inversely for reassembling them.

The part numbers 1, 2, etc. Open the feeder unit. Remove screw silver 1, and detach left side cover 2. Tool No. Loosen screw 1, and detach right side cover 2.

Remove two screws silver 1. Now, release two claws B, and pull the upper part of rear cover 2 in the direction of arrow Push the lower part of rear cover 2 in the direction of arrow B, as shown in Figure 3 , and detach rear cover 2 by freeing three claws C. After disconnecting the cable, first free hook part A by applying force in the direction of the arrow, as illustrated in Figure 2 , and then, free hook part B, to finally remove LED Assy 1. Detach the right side cover. See Subsection 4. Remove eight screws silver 1, and detach plate shield assembly PCL 2 by releasing connector claws A.

Page 6 Consumables Information: For the protection of your printer, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine Oki toner cartridges.

These can be identified by the Oki trademark. Show all Cn. Print page 1 Print document 6 pages. Rename the bookmark. Delete bookmark? Cancel Delete. Delete from my manuals?



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